We will help with any situation

Check the ad status in your account. It may be under moderation, rejected for rule violations, or require additional confirmation. Check the description, photos, and selected category.

Open “My ads”, go to the required publication, and click “Edit” or “Remove from publication”. After some changes, the ad may be sent for moderation again.

Do not follow suspicious links, do not share SMS codes, and do not make prepayments to strangers. If possible, meet in person in a public place, check the item before payment, and communicate only through the built-in service chat.

Go to your account -> “Wallet” -> “Top up”. Choose a convenient payment method and enter the amount. After successful payment, the funds will appear on your balance and you can connect promotion services.

Most account blocks happen because user behaviour does not follow the service rules, for example: repeated posting of ads blocked by moderation; ads containing prohibited goods/services or links to third-party sites; posting ads or sending messages using third-party software or automated scripts; using prohibited information in photos, first name, or last name; attempting to obtain other users’ bank card details by deception; or failing to send an item after prepayment or failing to pay after receiving it.

On the sign-in page, click “I can’t sign in” and follow the instructions. If the phone number is no longer available, contact support via Telegram or MAX and provide your name, old number, and profile link if you still have it.

You can request full account deletion through support or delete the account yourself in the settings section of your account.

Check the rating, reviews, profile verification badge, registration date, and ask for additional photos or videos.